The Most Common Errors and Solutions for Instant Impact!

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Error type= 91: Object Variable Not Set Error in Logic: Get Banner Array, Check next index Can't Load Custom Control DLL or Invalid call to a dynamic link library FMS4WIN caused a general protection fault in module cmbtx.dll Error 7 - Out of Memory when trying to View Farms or Loading new Farm. Error in Fmswin / FRMCampt Check CAMPAIGN. Error 3049 (c:\fmswin\contact\history.mdb) is corrupted ... Error in MainMDI Load [0]. Error Type = 53 File not found. Also could be corrupt INI Error 6 Overflow Problem in Merge Text HEGEN. Blank page printing after letter prints Error 57, Device I/O Error- Error 53 when trying to Load a Farm Error 7 "Out of Memory" - or - "String too long" when trying run Instant Impact! Error 53 File not found. There is possibly no LDB file ... when trying to copy farms. Load Farm but can't see farm file(s) on diskette. Can't convert nonStandard Farm file: C:\FMSWIN\DATABASE\@@@$$$.DBF Loading an Image from Disk is not working. What to consider when Loading Images from Disk to be used in Flyers. ISAM 3170 Error type 76 Path not found Error –4 when printing a report Added appointments in scheduler. When scheduler is opened again appointments are missing. Can’t convert Non-Standard Farm file Error in MainMDI Load [0] Error Type = 13 How to Restart Windows in MS DOS MODE General Protection Fault in Module HTMLSHOW.DLL This file was created in a newer version of HighEdit.   1. Error type=-91: Object Variable Not Set. This error message is indicating that your Contact Manager has become corrupt. To repair your Contact Manager, perform the following steps: From the main screen of Instant Impact!, click "Modules", then "Database Maintenance Module" Click on the "Repair System Databases" tab. Choose Contact Manager and History Database Click "Repair Selections" in the bottom Right hand corner Click "Quit" to return to the main screen of Instant Impact! 2. Error in Logic: Get Banner array, Check next index. Your Instant Impact! software version needs to be updated. Check our Updates website for information.   3. Can't Load Custom Control DLL or Invalid call to a Dynamic Link Library In version 5.x Click on the Start Menu then Programs and choose Instant Impact!. Select the "Systems Tools" folder and them Click on "FixDlls". Click on "Correct Conflicts". When it's complete, click on "Okay" and "Quit". Start Instant Impact! again. In versions prior to 5.x Close the error message and any other programs you may be running. Restart computer in MS DOS mode(see #24 for instructions) and run the following commands: CD\FMSWIN FIXDLL When you are back at the C:\fmswin prompt type EXIT. This should fix the problem.   Home  Top 4. FMS4WIN caused a general protection fault in module cmbtx.dll If you receive this error message when attempting to access the reports and labels module, it may be due to your regional settings. If the regional settings on your PC are set to anything other than English and United States as the default, please change the setting to English and United States. 5. Error 7 - Out of Memory when trying to View Farms or Loading a new Farm For version 5.x Close the error message and any other programs you may be running. Click on the Start Menu then Programs and choose Instant Impact!. Select the Systems Tools folder and them Click on "FixDlls". Click on "Correct Conflicts". When it's complete, click on "Okay" and then "Quit". Start Instant Impact! again. For versions prior to 5.x: Close the error message and any other programs you may be running. Then, restart in MS DOS mode(see #24) and run the following commands: CD\FMSWIN FIXDLL When you are back at the C:\fmswin prompt type EXIT. This should fix the problem.. 6. Error in Fmswin / FRMCampt Check CAMPAIGN Error 3078 Couldn't find input table or query Campaign" when Opening a Farm, due to the file Campaign.mdb not properly installing. To correct it, do the following: First, close Instant Impact!. Before continuing, make sure you have the most current Instant Impact! CDROM. If you don't, obtain theCDROM before continuing to the following steps: Erase the file c:\fmswin\Contact\Campaign.mdb Re-install Instant Impact!.   7. Error 3049 xxxx.mdb is corrupted or isn't a Visual Basic-format database xxxx.mdb may be c:\fmswin\contact\history.mdb or other program database file. This error usually indicates that the database in question has a minor corruption problem which can be easily fixed by doing the following: First, close Instant Impact! Restart Instant Impact! Click on the Modules Menu Option at the top of the Main Screen Select "Database Maintenance Module" option to run the Database Repair Utility. Select the Farm you were trying to open and click "Repair Selections". This should fix the problem.   8. Error in MainMDI Load[0]. Error Type = 53 File not found If you are getting the error message, you have recently updated your program from an older version. This can be corrected by doing the following: In Windows Explorer go to the FMSWIN\CONTACT directory (or folder). Move the files CONTACTS.MDB and CONTACTS.LDB to FMSWIN\DATABASE directory (or folder). Home  Top   9. Problem in Merge Text HEGEN. Error type = 6 Overflow This problem has been fixed in version 5.x - upgrade your program to latest version to resolve this issue. The problem occurs when using the word processor and is probably due to alphabetic characters being in the 4th place in APN field. To fix this problem do the following: First, close IP Word. From your database, select the Database Tools menu, then Remove Phrases. In Remove Phrases select the APN field. In the boxes, type in the letter "C" in the first box, "D" in the next box, "E" in the next box, and "F" in the next box. Now, click the OK button This will remove the alphabetic character from the APN or tax parcel number.   10. Blank page printing after letter prints If you are getting a blank page after your document prints, you probably have blank lines at the end of your document. To fix this problem, do the following: Go to end of the document (Shortcut: Ctrl+End on keyboard) and look for the end of document marker '¤'. Hit your backspace key to delete the extra lines at the end. SAVE the document.   11. Error 57, Device I/O Error- Error 53 when trying to Load a Farm If you are getting the error message "Error 57, Device I/O error" while using Load a Farm from a disk, your computer is having problems reading the information from the diskette. If you get error messages trying to copy these files in Explorer. The solution is to get a replacement for that diskette. Home  Top 12. Error 7 "Out of Memory" - or - "String too long" when trying run Instant Impact! In version 5.x: Close the error message and any other programs you may be running Click on the Start Menu then Programs and choose Instant Impact!. Select the "Systems Tools" folder and them Click on "FixDlls". Click on "Correct Conflicts". When it's complete, click on "Okay" and "Quit". Start Instant Impact! again. In versions prior to 5.x: Close the error message and any other programs you may be running. Then restart in MS DOS mode (see #24) and run the following commands: CD\FMSWIN FIXDLL When you are back at the C:\fmswin prompt type EXIT. This should fix the problem. 13. Error 53 File not found. There is possibly no LDB file ... when trying to copy farms Exit Instant Impact!, re-open Instant Impact! and try copying the farm or file again.   14. Load Farm from disk but can't see farm file(s) If you DON'T see any file names when trying to Load Farm from Disk after selecting the floppy drive, the farms may not be in the proper format. To find out why the files are not viewable, do the following: Under File Name, click where it says *.dbf and change it to read *.*, hit [ENTER]. If these files have an MDB extension, simply copy the files from you diskette to the C:\FMSWIN\DATATBASE directory / folder. If these files have an extension such as EXP, REL, or TXT, the files are still in the unconverted raw data format. If you have the GOLD version of Instant Impact! you can use the Import Wizard to import these files into Instant Impact!. If you don't have the GOLD version, contact your title company and have them convert the farm. Home  Top   15. Can't convert nonStandard Farm file: C:\FMSWIN\DATABASE\@@@$$$.DBF If you are using "Load a Farm from Dis"k but get the error message: "Can't convert nonStandard Farm file: C:\FMSWIN\DATABASE\@@@$$$.DBF" followed by another error message: "Error in MAIN_SCR / Load Farm From Disk. Error type = 53 File not found" The farm you are trying Load is NOT in the standard field layout for Instant Impact! There are some database layouts that Instant Impact! 5.x recognizes in the Import Wizard. If you have a database other than one that the Import Wizard has a Template for, you will need to purchase the GOLD version of Instant Impact! to be able to import this database (with its foreign field layout).   16. Loading Image from Disk but can't see files If you are trying to Load an Image File from Disk but are unable to see the file name, verify you are following these steps: Make sure you have the diskette with the Image File in the A: (or B:) drive. Click on the File Menu Option at the top of the Main Screen. Then select "Load Image from Disk... [Or "Ctrl+P"] option. If you don't see any file names, then click on the area just under the heading: "List files of type" This will popup a list with the following sections: BMP  (*.bmp) GIF (*.gif) JPG  (*.jpg) J11 (Stellar Images) 000 (CRISnet Images) WMF  (*.wmf) PCX (*.pcx) TIFF (*.tif) Try different selections of the above list until you see the files names appear under "File Name:" Click on the file name you want to load and click [OK]. This will copy your Image File(s) from the diskette to the fmswin/images folder. NOTE: If the image file has a JPG extension on the diskette, the image will be converted to a BMP extension in the fmswin/images folder. Otherwise, the image will be copied in the same format with the same extension as it had on the diskette.   Home  Top   17. What to consider when Loading Images from Disk to be used in Flyers. Several of the predefined flyers are designed to display the images loaded into the System Setup, User Photo and/or Company Logo. You can use images file(s) in the User Setup, User Picture or Company Logo or with the MultiMedia module to associate the image with a record. Use the associated image with records via the MultiMedia icon in any of the Managers (Farm, Contact, Listing, or Closing).   18. ISAM 3170 If this was a new installation, it most likely was a BAD installation.  You will need to delete a file called fms4win.ini.  To delete this file Click on Start, Find, Files or folders.  Type fms4win.ini next to Named: then click on Find Now. When it finds the file, click on the file once to highlight it.  Click on Edit then Delete.  Reinstall your Instant Impact! software program.   19. Error Type 76 Path not found The fms4win.ini file may be corrupted.  Click on Start, Run and type fms4win.ini on the command line, then OK.  This will open the file in Notepad.  Check to be sure it has the program paths.  If the paths are missing, delete the fms4win.ini file.  To delete the file, first close Notepad.  Click on Start, Find, Files or folders.  Type fms4win.ini next to Named: then click on Find Now.  When the file is located, click on the file once to highlight it.  Click on Edit then Delete.  Reinstall your Instant Impact! software program. Home  Top   20. Error –4 when printing a report This error will appear if the report or flyer you are trying to print does not have a table object on it. To add a table object: Open your database. If it is a Report, Click on Modules then Reports & Labels. Click on Modify Report and open the report that is generating an error. If it is a Flyer, Click the Flyer Icon, select the flyer and click on Modify. The next steps are for both a Report or a Flyer. Click on the Table icon   . Draw a box somewhere on your document. Save your Report or Flyer. Go to File, then Exit.  This will fix the error message.   21. Added appointments in scheduler and now they are missing. This happens when the Regional Settings for the Short Date Style is incorrect.  Click on Start, Settings then Control Panel.  In Control Panel double click on Regional Settings.  Be sure it reads English United States.  Click on the Date Tab.  The Short Date Style should read M/D/YYYY.  Click Apply. Once this has been changed, the appointments that were set will now show. . Home  Top   22. Can’t Convert Non-Standard Farm File The farm is not in a format that Instant Impact! can use.  If the farm is from a subscribing IP FMS company such as your local Title Company, order the farm again and let the Title Company know that you are using Instant Impact! If you have Instant Impact! GOLD, you can create a template in the import wizard and import the farm. Send Information Products the data to be converted for a fee.   23. Error in MainMDI Load [0] Error Type = 13 The Regional Settings is set to something other than English United States.  To change the Regional Settings Click on Start, Settings then Control Panel.  In Control Panel double click on Regional Settings.  Be sure it reads English United States.  Click Apply .   24. How to Restart Windows in MS DOS Mode for Windows 95 and 98 only. Click on the [START] button. Select the Shut Down menu option. Click on the selection: "Restart the computer in MS DOS Mode". Click the [Yes] button and wait for the computer to display a prompt reading something like: C\WINDOWS> You are now in MS DOS Mode. 25. General Protection Fault in Module HTMLSHOW.DLL If you are getting the error message: "FMS4WIN.EXE caused a General Protection Fault in Module HTMLSHOW.DLL" when trying to run Instant Impact!: Your Instant Impact! software version needs to be updated. Check our Updates website for information. 26.This file was created in a newer version of High Edit In version 5.x: Close the error message and any other programs you may be running. Click on the Start Menu then Programs and choose Instant Impact!. Select the Systems Tools folder and them Click on "FixDlls". Click on &"Correct Conflicts". When it's complete, click on "Okay" and then "Quit". Start Instant Impact! again In versions prior to 5.x: Close the error message and any other programs you may be running. Then restart in MS DOS mode (see #24) and run the following commands: CD\FMSWIN FIXDLL< When you are back at the C:\fmswin prompt type EXIT This should fix the problem. Home  Top