Technical Support Request Form

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Technical Support Request Form

Provided as an alternate means of technical assistance, you can now submit your problems or questions online by filling out the form below.

Important! Each field must be filled out in order for your request to be processed.

First Name:
Last Name:
User ID #:	I don't have a User ID # I can't remember my User ID #
Your Company:
Address:
City:
State:
Zip:
Country:	United States
	Other

Work Phone:
Work Fax:
E-mail address:
Program Name:
Program Version #:
Computer Type:
Windows Version:
Is Your Computer on a Network?
Memory (RAM):
Printer Name and model
Do you have a CD-ROM?	Yes No
Technical Question/Problem:
Error Type or Number:	(If applicable)
Error message:

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Once we receive your submission, we will diagnose and evaluate your problems and/or answer any questions you have regarding our programs and services. You will receive a response within 5 business days of receipt. Please be sure to give us a valid e-mail address.